Terms & Conditions

Introduction

These Terms & Conditions govern your use of the Old World Magic website and the purchase of our handcrafted magical artefacts. By accessing our website or making a purchase, you agree to be bound by these terms. As a small family-run business specializing in museum-quality pieces, we have crafted these terms to ensure clarity and protection for both our customers and our craft.

Acceptance of Terms

By using this website, placing an order, or purchasing any products from Old World Magic, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions along with our Privacy Policy and Refund Policy.

Product Information & Accuracy

Handcrafted Nature

All Old World Magic products are individually handcrafted. While we strive for consistency, slight variations in colour, texture, and dimensions are natural characteristics of handmade items and are not considered defects.

Product Descriptions

We make every effort to display accurate colours and descriptions of our products. However, we cannot guarantee that your device's display accurately reflects the actual product colours. All measurements and specifications are approximate.

Availability

Product availability is subject to change without notice. In the event an ordered item becomes unavailable, we will contact you within 48 hours to offer alternatives or process a full refund.

Ordering & Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

Suspected fraudulent activity
Inaccurate pricing or product information
Insufficient stock levels

Payment Methods

We accept major credit cards and debit cards. Payment is required in full at the time of ordering. All prices are displayed in British Pounds (GBP) and include VAT where applicable.

Pricing

All prices are subject to change without notice. The price charged will be the price displayed at the time of order completion. We reserve the right to correct any pricing errors, even after an order has been placed.

Shipping & Delivery

UK Shipping Only

Currently, we ship exclusively within the United Kingdom. We plan to expand internationally in the future.

Delivery Times

Standard delivery is 5-7 business days from dispatch. Custom or made-to-order items may require additional time, which will be communicated during the ordering process.

Risk of Loss

Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for delays, damage, or loss during transit, though we will assist with carrier claims when possible.

Intellectual Property

Our Rights

All content on this website, including but not limited to text, images, designs, logos, and product descriptions, is the property of Old World Magic and is protected by copyright and other intellectual property laws.

Product Designs

Our original product designs, including wand patterns, potion bottle designs, and sculpted pieces, are proprietary. Reproduction or commercial copying is strictly prohibited.

User Content

Any reviews, photos, or content you submit may be used by Old World Magic for marketing purposes. By submitting content, you grant us a non-exclusive, perpetual licence to use such material.

Prohibited Uses

You may not use our website or products for:

Any unlawful purpose or activity
Commercial resale without written permission
Reverse engineering of our designs
Any activity that could damage, disable, or impair our website
Harassment of other users or our staff

Age Requirements

You must be at least 18 years old to make purchases. Some products may have additional age restrictions due to small parts or other safety considerations, which will be clearly marked.

Limitation of Liability

Product Use

Our products are decorative items intended for display purposes. Old World Magic is not responsible for any injury, damage, or loss resulting from misuse of our products.

Website Liability

We provide our website and information "as is" without warranties. We are not liable for any indirect, incidental, or consequential damages arising from website use or product purchase.

Maximum Liability

Our total liability for any claim shall not exceed the purchase price of the specific product giving rise to the claim.

Privacy & Data Protection

We collect and process personal information in accordance with UK GDPR and our Privacy Policy. Your payment information is processed securely and is not stored on our servers.

Dispute Resolution

Governing Law

These Terms & Conditions are governed by English law, and any disputes will be subject to the exclusive jurisdiction of English courts.

Customer Service

We encourage customers to contact us directly to resolve any issues before pursuing formal legal action. We are committed to fair and prompt resolution of all concerns.

Modifications to Terms

Old World Magic reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the new terms.

Severability

If any provision of these Terms & Conditions is found to be unenforceable, the remainder shall continue in full force and effect.

Contact Information

For questions regarding these Terms & Conditions:

Old World Magic
Email: oldworldmagic@hotmail.com

Last Updated: 08/2025
Old World Magic Ltd